RETURN POLICY
Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit, or an exchange. Please see below for more information on our return policy.
RETURNS
All returns must be postmarked within 60 days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
Shipping charges are not refundable unless it is due to our mistake. If you refuse delivery or if the carrier returns a shipment because you provided an invalid address, the cost of return shipping will be deducted from your refund. All return for refund is subject to a 15% restocking fee except for when the following conditions apply: We shipped the wrong merchandise. The merchandise was damaged during shipping. The merchandise is defective.
REFUNDS
After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 7 days from the receipt of your item to process your return.
EXCEPTIONS
For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange.
QUESTIONS
If you have any questions concerning our return policy, please contact us at:
Monday - Friday, 6:30am - 6:00pm PST
Phone: 1-888-801-2790
Email: customersupport@hartbrakes.com
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